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Innovation and tech can create social care services for the future

14th June 2017

Europe’s social services face a challenging time. Angela Merkel is fond of saying that Europe has 7% of the world’s population, 25% of its wealth and 50% of its welfare spending. If the continent is to avoid a continued period of stagnation and austerity, it will need to explore more radical options.

The first challenge is to tap our collective intelligence. There are many tools available to involve more people in the design and implementation of social care policies, through platforms such as At their best, these draw on the experiences and expertise of service users and frontline workers to help solve problems. They put people at the centre of designing social services.


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